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Orthomechanic LC :: Help zone

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Terms & Conditions
Please write us at general@orthomechanic.com before returning any merchandise.

All orders are shipped USPS ground (first class and Priority). If desired, other services such as fedex/ups can be used as well. International orders are sent via USPS Global Express. Please understand that we are not responsible for any delays by shipping carrier.

  • Items must be returned unopened/unused and in their original container or package, in resaleable condition.

  • Products maybe returned for credit of purchase price with 30 days of date of shipment and may be subject to 25% restocking charge.

  • Copy of the invoice and description of problem must accompany all returns.

The following items do not qualify for refund or exchange:

  1. Elastic Ties, Hook Cushion.

  2. Elastic Chains.

  3. IntraOral Elastics: Latex, non-Latex and Neon.

  4. Mouthguards, Lipguards.

  5. Waxes, silicones.

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